Caring, educated and involved best describe Jeff Stern.

MULTIMEDIA PRESENTATION

Learn more about Jeff Stern and what he will do for you as your Realtor by viewing a video taken by a local news station.

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Winnipeg Free Press - It's a "79" and looking fine, June 21, 2009
Winnipeg Sun - New Home Prices Up - Winnipeg Sun Tuesday, January 13 2009
Winnipeg Free Press Sunday Homes - Normand Park, Winnipeg Forward-thinking home arrives in the present with few clues to its past - August 17, 2008
Winnipeg Free Press Sunday Homes - 80 years new River Heights home has Modern Convenience - July 6, 2008
Winnipeg Free Press Sunday Homes - Pre-Owned Certified Homes Hit Market - May 4, 2008
Winnipeg Free Press Sunday Homes - The changing face of real estate - February 3, 2008
Winnipeg Free Press - River Heights, Crescentwood Oozing with character, McMillan Avenue home loaded with charm - Dec. 2, 2007
The Lance - West End the new Wolseley? Housing prices skyrocket - August 2, 2007
Manitoba Co-operator - Home Inspections - Good For Buyer and Seller - May 31, 2007
Winnipeg Free Press - Home buyers can smell a rat in ad - January 21, 2007
Winnipeg Free Press Sunday Homes - South St. Vital Riverside Luxury, Pathway to Normand Park - July 5 2006
Winnipeg Free Press Sunday Homes - Linden Woods - April 30 2006
Winnipeg Sun - Winnipeg Housing Market Won't Cool Down - July 6 2005
Winnipeg Free Press Sunday Homes - Customers Advocate - December 17 2000
Realtor Magazine - Mr. Stern Builds His Dream Home Office - June 1999
Today's REALTOR ® - Man of Tomorrow - October 1997

 
CARING FOR HIS CLIENTS

Jeff's positive and caring attitude towards his clients - is what most clients would say is his greatest attribute.

With a remarkable ability to put himself in his clients' shoes, listen carefully to their needs and then use his own history and experiences as a home owner and home shopper to learn about and provide the best service for his clients. These attributes are the secrets of his success.

Jeff firmly believes that the most skilled agent's work goes to waste if a client does not feel that the agent cares. "If you (the client) feels that the Agent didn't genuinely care about your well-being, it doesn't matter how good they (the agent) were. The true measure of a very customer-oriented business is after the sale." Jeff's clients agree. In fact, 89% of his business comes from referrals and repeat clients.

Jeff believes that businesses that adopt THE GOLDEN RULE fall short on the Clients needs as The Golden Rule states: Do Unto Others As YOU Would Like Done Unto YOU. This assumes that a Clients needs and wants are the same as yours.

Many years ago, Jeff adopted THE PLATINUM RULE. The Platinum Rule is: Do Unto Others As THEY Want Done Unto THEMSELVES, A big difference!

Customer Service is the main focus of Jeff Stern. With his involvement as a Director of The Better Business Bureau of Manitoba and Northwest Ontario, to his lectures on Customer Service to a local job re-training school and even a story written in the Winnipeg Free Press in December 2000 and even his mission to pen a book on bringing back the long-lost customer centric environment to the retail and service sector, Jeff's passion for this subject show's. Jeff feels that since the late 1970's customer service has dwindled while businesses were trying to rescue "the bottom line" (profit's) and employee pride and loyalty has gone by the wayside as was good hiring practices and new employee training.

EDUCATED AND INVOLVED (Staying at the top of your game)

He is has either completed or is in the last stages of completion of the following
Real Estate academic accreditations:

• ACCREDITED BUYER REPRESENTATIVE (ABR) professional designation. Graduate of REBAC (Real Estate Buyer Agency Council) through the National Association of Realtors
• Graduate of Real Estate Law, Mortgage Financing, Construction and Cost Estimating and Real Estate Appraisal
• MARKET VALUE APPRAISER (MVA) - course curriculum completed
• CERTIFIED REAL ESTATE SPECIALIST (CRES) - offered by the Real Estate Institute of Canada (REIC). currently awaiting certification since completing all of the course requirements.

Winnipeg Real Estate Board Committees:

• Professional Standards Hearing Committee 2003 - 2010
• MEMBER-ELECT: Sales Division Executive Council. 1998. Re-elected a second time for Serving a 2 year term for 1997 & the 2001-2002 term
• Chairman: Buyer Agency task force 1998
• Public Relations 1994
• Civic and Legislative Affairs 1995, 1996, 1997, 1998, 2999, 2000, 2001
• Winnipeg Real Estate News task force 1998, 1999
• Technology 1996, 1999, 2000
• MLS/Winnipeg Real Estate News 1997, 1998, the grass roots committee responsible for the salespersons input to the operation of the newspaper and MLS system.

• Multiple Offer Taskforce 2007
• Professional Standards 1996
• Buyer Agency Forms Task Force 1998
• Internet Task Force 2000
• Electronic Forms Task Force 2002
• Education Committee 2002

• Director: The Better Business Bureau of Manitoba & Northwest Ontario
• Past President of the BNI Executive Chapter
• Lecturer for the Chamber Of Commerce on Mobile Technology,
• Spoke about Buyer Representation at a competing real estate company's Annual General Meeting in 2003.
• RE/MAX Institutional Advertising 1997, 1998 (2 year term commitment)

• Inducted into the RE/MAX Hall Of Fame, 2005
• WinnipegREALTORS® MLS Medallion Club awarded to the Top 10% of agents.
• Internationally recognized by the National Association of Realtors (NAR) in October 1997 for innovative real estate practice.
• Winnipeg Real Estate Board, BOARD BUILDERS AWARD, Bronze 1998, Silver 1999, Gold 2000 (Highest Attained)
• RE/MAX sales awards: Presidents Club, Executive Club, 100%, Platinum Club
• WinnipegREALTORS® PLATINUM award (the highest award granted) for commitment to continuing education.

COMMUNITY

Jeff and his wife Cheryl firmly believe in giving back to the community and becoming involved in causes they believe in.

• Past Honorary Chairman: D'Arcy's ARC (Animal Rescue Centre) Capital Campaign. A position responsible along with numerous other volunteers to raise the funds necessary for a larger animal shelter to remain in the St. James Neighborhood
• Foster Home: D'Arcy's ARC (Animal Rescue Centre) with my wife, Cheryl
• Past Vice-President, Linden Woods Community Association
• Variety Club of Manitoba GOLD HEART DAY 1994, 1995
• Variety Club of Manitoba CARNIVAL OF AUCTIONS 1996 Raised in excess of $20,000 for Manitoba's children
• Variety Club Christmas Gift wrap Booth 1999
• Christmas Cheer Board Delivery Volunteer
• Salvation Army Christmas Dinner Volunteer 1999, 2000, 2001, 2002
• Children's Miracle Network; Miracle Home fundraiser participant 1994, 1995, 1996, 1997
• Winnipeg Humane Society, Education Committee 2000, 2001, 2002, 2003
• Gas Station Theatre Board Of Directors, 2000, 2001